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Sourcing & Category ManagementIn review

Request for information

RFI / RFI

A request for information is a structured market engagement that asks potential suppliers to share capability, options, indicative costs or market intelligence before a formal sourcing decision is made.

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Simply put

What it means in ordinary work

An RFI helps the buyer learn what the market can offer. It is usually not a binding offer process and it should not be presented as an award mechanism.

Why it matters

Early market insight can improve requirements, reveal alternatives and reduce the risk of designing a tender around outdated assumptions.

A hypothetical in practice

A hypothetical hospital issues an RFI about equipment tracking. Suppliers describe passive tags, active tags and camera-based options, helping the buyer separate mandatory clinical needs from desirable features before drafting an RFP.

Hypothetical scenario, not a named organisation or real transaction.

Common pitfalls

  • Using an RFI to collect supplier effort without a realistic opportunity can damage market trust.

  • Treating every RFI response as verified fact is unsafe. Check claims and separate market input from the evaluation record.

Regional lens

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As-of date for date-sensitive regional content: 5 November 2026. Read the review policy.